VA New England Healthcare System
VERC Career Opportunities
VA New England Healthcare System is an integrated, comprehensive health care system comprised of eight medical centers located in the six New England states, serving our nation’s Veterans. The system offers tertiary and community based hospital care and outpatient primary/specialty care, and a broad range of mental health services. VA hosts numerous healthcare and other academic training programs and supports multiple health systems research centers.
New England Veterans Engineering Resource Center (VERC) is a program whose staff includes engineers at entry- to senior-levels, improvement specialists, and lean practitioners. We also host a variety of students for internships and have academic partnerships with Engineering, Business, and Pharmacy schools. Our staff works with clinical and administrative personnel at all levels and leads project teams in organizational transformation efforts; teaches and coaches teams and individuals; and works collaboratively with researchers, faculty, students and VA staff.
Interested in joining our team? We announce vacancies on this page and applications are accepted at www.usajobs.gov. When applying, please be certain to follow all application requirements, including providing transcripts.
Applicants must be US citizens to be considered for employment.
Qualifications of successful candidates
- Past experience leading organizational change, with experience in Lean process improvement, project management, and coaching/mentoring teams.
- Excellent interpersonal and communications skills are required, along with experience teaching lean and analytic skills, and writing reports and materials for users.
- A Master’s degree in engineering, operations research, business, or other quantitative/technical fields is preferred.
Engineers should have experience in industrial engineering methods, such as:
- queuing models and cycle time analysis applied to service or manufacturing settings,
- statistical process control, and
- FMEA or other structured problem solving approaches
Non-engineer improvement specialists should have experience in:
- clinical or healthcare administrative settings analyzing flow of patients or materials,
- statistics and using analytical information to draw conclusions and influence decisions, and
- structured problem solving approaches such as root cause analysis for patient safety incidents
For senior level appointments, applicable industry or healthcare experience is required, along with strong lean experience with Black Belt certification achieved or under way.
Junior level appointments require strong academic background, and interest in healthcare improvement, demonstrated through educational background that includes healthcare improvement coursework, healthcare internship, or project experience.